1. Scope
This Privacy Policy applies to Qurxa Trade websites, the public demo, QT account experiences, and authenticated Qurxa Trade application features. Qurxa Trade is provided by Qurxa. It does not cover third-party websites or services that publish their own privacy policies.
Qurxa Trade is a manual trade-instruction and review interface. This policy covers data handling; it does not change the product's non-autonomous trading model.
2. Information we collect
The information processed depends on which part of Qurxa Trade you use.
- QT account and authentication data: your email address, account identifiers, sign-in and verification status, security events, and session information. Passwords and verification or recovery codes are handled by Amazon Cognito; Qurxa Trade application servers do not receive or store your plaintext password.
- Access requests: the email address you submit and a short source label used to understand where the request originated.
- Feedback: the category and message you submit, submission time, page path and query, referrer origin, app and execution mode, and coarse browser, platform, and device class. Feedback does not automatically include your authentication token, account identity, positions, orders, trade instructions, broker state, or email address.
- Website analytics: Google Analytics may process a pseudonymous client identifier, page path and title, sanitized referrer, browser and device category, language, approximate location derived from network information, session statistics, and interaction events enabled for the web stream. Qurxa Trade removes query strings and URL fragments from the page and referrer values it sends and does not send account identifiers, email addresses, trade instructions, positions, orders, or broker state as analytics parameters.
- Authenticated application data: account identifiers, supported broker and paper-account facts, positions, orders, instructions, interpretations, confirmations, validation results, execution status, and audit or diagnostic records needed to operate and secure the service.
- Technical data: hosting and API systems may process IP address, request time, requested URL, browser or device information, response status, and security or diagnostic logs.
3. How we use information
Qurxa Trade uses information to provide account access; verify identity and protect sessions; interpret, validate, review, confirm, and record user-initiated actions; operate the public demo; process access requests and feedback; understand public-page use; troubleshoot and improve reliability; prevent abuse; maintain security and audit records; and meet legal obligations.
Qurxa Trade does not use your data to recommend investments or initiate autonomous trades.
4. Demo and browser storage
The public demo stores simulated cash, positions, orders, request history, and related demo state in browser storage. Frozen demo prices and simulated trading state are not sent to a trading backend. This browser data may remain until you reset the demo, clear site data, or remove it through your browser settings.
QT also uses browser or session storage for essential authentication state, request history, and interface preferences. Sending feedback is a separate action: only the feedback record described above is transmitted when you press Send.
6. Retention
Retention varies by record and purpose. Account, application, broker-action, audit, access-request, feedback, security, and diagnostic records are kept for as long as reasonably needed to provide and protect the service, maintain required records, resolve requests, or satisfy legal obligations. The current public access-request and feedback systems do not promise a fixed user-facing deletion schedule.
Browser-only demo data follows the browser-storage behavior described above. Some information may remain temporarily in backups or retained system records after deletion where required for security, integrity, or legal compliance.
7. Security
Qurxa Trade uses administrative and technical safeguards appropriate to the service, including access controls, authenticated API routes, encryption in transit, encrypted private storage, and separation between demo and real-app authentication environments. No internet service can guarantee absolute security.
Do not put passwords, verification codes, broker credentials, government identifiers, bank credentials, payment card details, or account numbers into an access request or feedback message.
8. Your choices and privacy rights
Depending on where you live, you may have rights to ask what personal information is held about you, request access, correction, deletion, or a portable copy, or object to or restrict certain processing. Qurxa Trade does not discriminate against users for exercising applicable privacy rights.
Use the Feedback button in the footer and identify your message as a privacy request. Include an email address you control if you need a response, preferably the email associated with your QT account. Qurxa may need to verify your identity before completing a request and will respond as required by applicable law.
9. Cookies, analytics, and tracking signals
Qurxa Trade uses Google Analytics 4 for website measurement on app.qurxa.com. The tag loads automatically on that production domain. The demo domain and local development environments do not load the tag.
Google Analytics uses first-party cookies such as _ga to distinguish pseudonymous users and sessions. Advertising storage, advertising user data, advertising personalization, and Google signals are disabled in QT's tag configuration. Google may still process technical and usage data as described above to provide analytics reports. Google Analytics is governed by Google's own terms and privacy practices.
You can limit or remove analytics cookies using your browser's privacy and cookie controls or by clearing site data. Browser extensions and network-level tools may also block analytics requests.
Essential browser storage remains in use for authentication, demo state, request history, and interface preferences. Qurxa Trade does not use third-party advertising pixels and does not sell personal information or share it for targeted advertising.
10. Children
Qurxa Trade is intended for adults and is not directed to children under 13. Qurxa does not knowingly collect personal information from children under 13. If you believe a child has provided personal information, use the Feedback button to request its removal.
11. International use
Qurxa Trade and its service providers currently process information in the United States. If you access the service from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.
12. Changes to this policy
This policy may be updated as Qurxa Trade changes. Material updates will be posted on this page with a new effective date and, when appropriate, an additional notice in the service.
13. Contact
For privacy questions or requests, use the Feedback button in the footer, select General, and begin your message with 'Privacy request.' Include a reply email only if you want a response. Do not include passwords, broker credentials, verification codes, or account numbers.